Legal
Privacy Policy
1. Introduction
F1ValleyTransfers is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services.
2. Information We Collect
We collect information you provide when booking transfers, including:
- Name and contact details
- Pickup and destination addresses
- Flight or travel information
- Payment information
- Corporate account details where applicable
3. How We Use Your Information
Your information is used to:
- Provide and coordinate your transfers
- Process payments
- Communicate about your bookings
- Improve our services
- Comply with legal obligations
4. Data Sharing
We may share your information with drivers assigned to your booking and payment processors. We do not sell your personal data to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.
6. Data Retention
We retain booking data for 7 years for legal and accounting purposes. Contact information for marketing purposes is retained until you unsubscribe.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
8. Contact
For privacy-related enquiries or to exercise your rights, please contact us via our contact form.
Last updated: December 2024